PRIVACY POLICY

INTRODUCTION

Uvaa Origins is committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our website, products, or services. This Privacy Policy forms a legally binding agreement between you and Uvaa Origins and should be read in conjunction with our Terms and Conditions. By accessing or using our website, you consent to the collection and use of your information as described in this policy. This document is published in accordance with the Information Technology Act, 2000 and the rules made thereunder, including amendments from time to time.

CONSENT

By accessing or using our website, you expressly consent to the collection, storage, processing, and use of your personal information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use the website. Your continued use of the website constitutes your acceptance of any updates or changes to this Privacy Policy.

INFORMATION WE COLLECT

We collect information to provide better services, improve user experience, and fulfill orders efficiently. The information we collect may include:

1. Personal Information

Information that can identify you personally, such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Date of birth (if voluntarily provided)

• Order details and purchase history

2. Automatically Collected Information

When you access our website, certain information is automatically collected, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent

• Referring URLs

• Location data (approximate)

This information helps us understand user behavior and improve site performance.

PAYMENT INFORMATION

Uvaa Origins does not store or process your credit card, debit card, or banking information directly. All payments are processed through secure third-party payment gateways. These payment providers operate under their own privacy policies and security standards. We do not have access to your complete financial details.

USE OF INFORMATION

We use your information for the following purposes:

• To process and fulfill orders

• To communicate order confirmations, shipping updates, and service notifications

• To provide customer support and respond to inquiries

• To personalize your experience and recommend relevant products

• To improve our website functionality and user experience

• To send promotional messages, newsletters, or updates (only if you have opted in)

• To detect, prevent, and investigate fraud or unlawful activity

• To comply with legal and regulatory obligations

COMMUNICATIONS

Email Communications

If you provide your email address, you may receive:

• Order confirmations and service-related messages

• Promotional emails, newsletters, or offers

You may opt out of promotional emails at any time using the unsubscribe option provided in such communications.

SMS & Phone Communication

If you share your phone number, we may contact you for:

• Order updates

• Delivery coordination

• Customer support

• Promotional communication (only with your consent)

Standard messaging charges may apply as per your telecom provider.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

Cookies may be used to:

• Remember user preferences

• Track session activity

• Improve website performance

• Analyze user behavior for internal insights

You may choose to disable cookies through your browser settings; however, doing so may affect certain functionalities of the website.

WEB BEACONS AND ANALYTICS

We may use web beacons, pixels, and third-party analytics tools to understand how users interact with our website. These tools collect non-personal information such as page views, clicks, and navigation patterns. Such data helps us optimize website design, content, and marketing effectiveness.

SHARING OF INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers assisting in website operation, order fulfillment, logistics, payment processing, analytics, or customer support

• Law enforcement or regulatory authorities when required by law

• Business partners in case of a merger, acquisition, or restructuring (subject to confidentiality obligations)

All such parties are required to protect your data and use it only for authorized purposes.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external sites. We encourage you to review their privacy policies before providing any personal information.

DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or alteration. However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.

CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal data of a minor has been collected, we will take steps to delete such information promptly.

YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your personal data (subject to legal obligations)

Requests can be made by contacting us using the details below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated policy.

CONTACT INFORMATION

For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team at support@uvaaorigins.com. We will make every reasonable effort to respond promptly

FINAL NOTE

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.