TERMS AND CONDITIONS

Uvaa Origins - Terms of Use

This document constitutes an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, including all amendments applicable from time to time. This electronic record is generated by a computer system and does not require any physical or digital signature. These Terms and Conditions (“Terms”, “Agreement”) govern the access to and use of the website operated under the brand name Uvaa Origins. By accessing, browsing, or using this website in any manner, including but not limited to purchasing products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all applicable policies referenced herein.

ACCEPTANCE AND MODIFICATION OF TERMS

By using this website, you expressly agree to comply with and be legally bound by these Terms, including any future amendments or modifications made at our sole discretion. Uvaa Origins reserves the right to change, modify, add, or remove portions of these Terms at any time without prior notice. Any changes will be effective immediately upon being posted on the website. Your continued use of the website after such changes shall constitute your acceptance of the revised Terms. It is your responsibility to periodically review these Terms to remain informed of updates.

ELIGIBILITY TO USE THE WEBSITE

Use of this website is available only to persons who are competent to enter into a legally binding contract under the Indian Contract Act, 1872. Persons who are “incompetent to contract,” including minors below the age of 18 years, may use this website only under the supervision and with the consent of a parent or legal guardian. Any transaction conducted by a minor shall be deemed to have been carried out under such supervision. Uvaa Origins reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion if it is discovered that a user does not meet the eligibility criteria.

USER ACCOUNT, REGISTRATION & RESPONSIBILITIES

Users may access the website as guests or may create an account where applicable. By creating an account, you agree to provide accurate, current, and complete information and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. Uvaa Origins shall not be liable for any loss or damage arising from unauthorized access to your account. If any information provided by you is found to be false, inaccurate, misleading, or incomplete, Uvaa Origins reserves the right to suspend or terminate your account and refuse any current or future use of the website.

PRODUCT INFORMATION, AVAILABILITY & REPRESENTATION

All product descriptions, images, specifications, and other details provided on the website are for general informational purposes only. While we strive for accuracy, Uvaa Origins does not warrant that product descriptions, images, or other content are complete, reliable, current, or error-free. Variations in color, packaging, texture, or fragrance may occur due to photography, lighting conditions, formulation updates, or batch variations. Uvaa Origins reserves the right to modify, discontinue, or restrict the sale of any product at any time without prior notice.

PRICING, PAYMENTS & TRANSACTIONS

All prices displayed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice. Uvaa Origins reserves the right to correct pricing errors and cancel orders placed at incorrect prices, even after payment confirmation. Orders shall be considered confirmed only upon successful receipt of payment. In case of failed, reversed, or incomplete transactions, the order may be cancelled without liability. Uvaa Origins reserves the right to refuse or cancel any order suspected of fraud, misuse, or violation of these Terms.

SHIPPING, DELIVERY & RISK TRANSFER

Delivery timelines provided are estimated and may vary depending on location, courier availability, or unforeseen circumstances beyond our control. Uvaa Origins shall not be held liable for delays caused by courier partners, natural events, strikes, or logistical disruptions. Risk of loss and title for products pass to the customer upon delivery to the provided address. Customers are solely responsible for providing accurate and complete shipping details.

RETURNS, REFUNDS & REPLACEMENTS

Due to the hygienic and personal nature of cosmetic and fragrance products, all sales are final.

Returns or replacements are accepted only in cases where:

• The product is damaged during transit

• The incorrect product is delivered

Any such issue must be reported within 24-48 hours of delivery, supported by clear unboxing images or videos. Approval of refunds or replacements shall be at the sole discretion of Uvaa Origins.

USE OF PRODUCTS AND DISCLAIMER

All products are intended for external use only unless explicitly stated otherwise. Users are advised to conduct a patch test prior to full use. Discontinue use immediately in case of irritation or adverse reaction. Uvaa Origins shall not be responsible for allergic reactions, misuse, or adverse effects arising from product usage.

USER CONDUCT AND RESTRICTIONS

You agree that you shall not:

• Upload, post, or transmit unlawful, abusive, defamatory, obscene, or misleading content

• Violate any applicable laws or regulations

• Infringe upon intellectual property rights of Uvaa Origins or any third party

• Attempt unauthorized access, hacking, scraping, or data extraction

• Use the website for fraudulent, misleading, or harmful purposes

Violation of these provisions may result in immediate termination of access and legal action where applicable.

INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to text, images, graphics, logos, product names, designs, and layout, are the exclusive intellectual property of Uvaa Origins and are protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Uvaa Origins shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use the website or products, including but not limited to loss of data, profits, goodwill, or business opportunities.

INDEMNITY

You agree to indemnify, defend, and hold harmless Uvaa Origins, its proprietors, affiliates, partners, employees, and agents from and against any and all claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising from:

• Your use or misuse of the website

• Your violation of these Terms

• Your violation of any applicable law or third-party rights

DISPUTE RESOLUTION

In the event of any dispute, the parties shall make sincere efforts to resolve the matter amicably through mutual discussion. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts located in Assam, India.

GENERAL PROVISIONS

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and Uvaa Origins regarding use of the website and supersede all prior communications. Uvaa Origins reserves the right to assign or transfer its rights and obligations under these Terms without prior notice.

DISCLAIMER

Uvaa Origins products are formulated for general personal use. Individual reactions may vary. Customers are advised to review ingredient information carefully and consult a qualified medical professional if they have known sensitivities or medical conditions. Uvaa Origins shall not be responsible for any adverse reactions or outcomes arising from product use.